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Changing the way people think about insurance

Paul Quinn is the first Farmers Insurance agent on the east side

Paul Quinn Insurance Agency, LLC opened its doors at 117 Highbridge Street in Fayetteville on April 1 and is one of just a handful of Farmers Insurance agencies in the Central New York area. Pictured are Quinn, the owner of the business, and James Vacco, an agent.

Paul Quinn Insurance Agency, LLC opened its doors at 117 Highbridge Street in Fayetteville on April 1 and is one of just a handful of Farmers Insurance agencies in the Central New York area. Pictured are Quinn, the owner of the business, and James Vacco, an agent. Photo by Allie Wenner.

— He said he toyed with the idea of becoming an independent agent and selling insurance from a variety of carriers, but ultimately decided to go with Farmers Insurance because of its name recognition, quality products and agency technical support.

“With Farmers Insurance, I have the opportunity to represent a company that isn’t on every street corner,” Quinn said. “I find being a part of something new very exciting, and because of the fact that they’re new to upstate New York, feel I have something special representing them.”

One of Quinn’s main goals is to change the way people think about insurance. He said his plan is for him or one of his licensed staff to meet every single customer face-to-face sometime during the first year that they become a customer. His goal is to establish a business as the kind of place where people are encouraged to drop by just to say hello.

“A lot of times, when people think about insurance, they’ll say, ‘Ugh, I don’t want to deal with this today,’” Quinn said. “We want to be that agency where they feel comfortable calling us. Or if they’re driving by and see the sign, they feel like they can stop over and say hi. It sounds so cliché and basic, but there are a lot of business that just don’t project that image.”

As of now, Paul Quinn Insurance Agency offers a variety of insurance products, from “personal lines” insurance, like: home, auto, rental, boat and more, to “commercial lines,” such as: workers compensation, auto, business owner policy and more. The company also can provide life, accident and health insurance as well.

“I’ll talk to everyone from a 19-year-old who still lives at home and whose parents want him to get his own auto insurance, to a commercial client who owns his own company with all the exposures that go with it,” he said. “This business is always changing, and that can be challenging because you always have to learn and stay ahead of the curve, but it’s also one of my favorite parts about this business.”

Paul Quinn Insurance Agency is located at 117 Highbridge Street, Suite U-2A in Fayetteville and is open from 8:30 a.m. to 5 p.m. Monday through Friday. For more information, visit farmersagent.com/pquinn or call 637-7707.

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