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B’ville practice earns national distinction

Director of RMS Healthcare Practice Transformation Susan Maxsween, right, presents Family Practice Associates’ Practice Administrator Jean Carnese, third from right, and the Baldwinsville team of physicians and providers with a certificate recognizing FPA’s Level 3 Physician Practice Connections-Patient Centered Medical Home recognition.

Director of RMS Healthcare Practice Transformation Susan Maxsween, right, presents Family Practice Associates’ Practice Administrator Jean Carnese, third from right, and the Baldwinsville team of physicians and providers with a certificate recognizing FPA’s Level 3 Physician Practice Connections-Patient Centered Medical Home recognition.

— “The active, ongoing relationship between a patient and a clinician in medical homes fosters an all-too-rare goal in care: staying healthy and preventing illness in the first place,” O’Kane said. “PPC-PCMH Recognition shows that Family Practice Associates has the tools, systems and resources to provide patients with the right care at the right time.”

RMS Healthcare assists practices across the country in navigating the PCMH Recognition process. Since launching the assistance program in 2010, RMS Healthcare has assisted more than 75 practices in achieving recognition.

“The process for recognition was a lot of work and we were blessed to have Susan Maxsween from RMS and the other RMS staff available to help guide us through the arduous process,” Carnese said. “It was great to confirm what we do well and equally satisfying to know what we can improve on delivering patient care and providing a satisfying patient experience.”

With the help of RMS Healthcare, Family Practice Associates physicians, providers and staff met key program components.

Early evaluations of the PCMH program have shown promising results in improving care quality and lowering costs by increasing access to more efficient, more coordinated care. By avoiding unnecessary hospitalizations and emergency room visits, these early results are producing savings for payers, purchasers and patients.

“Value-based medicine will be the future of how healthcare providers and institutions are paid,” Carnese said. “In order to survive as a business, we need to invest in maintaining this recognition and adapting to its changes. We hope to use the recognition as leverage to increase our insurance reimbursement. This will help us be able to keep our excellent staff employed and engaged in making our patients understand their healthcare needs and keep informed. A better informed patient will more likely be able to manage their illness or injury and have better outcomes.”

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