continued How will you improve the Onondaga County Clerk’s office?
As the next County Clerk, one of my first tasks will be to root out any issues inhibiting the functionality of this office. This will be done by conducting an audit. The goal of this audit will be to:
Show ways of reducing costs, by streamlining processes to operate more efficiently and improve the quality and value of services the County Clerk’s office provides.
Help improve performance-related issues and challenges.
Develop ways to integrate new technology, i.e. E-Recording, to move people out of line and online.
Implement and improve the County Clerk’s office performance to better focus on our core mission. “The County Clerks mission is to record, maintain, protect, and make available for public inspection documents filed in the County Clerk’s Office…”
What goals do you hope to accomplish should you be elected?
My goal is to provide user friendly accessibility to documents in a professional, customer friendly environment, whether in line or online. This will be done by continuously developing or adopting ways to implement cost effective training and promoting staff development, while improving and implementing technological advances to modernize the County Clerk’s office as indicative of the audit.
I intend to improve the quality and value of the services the county clerk’s office provides by modernizing this office, by moving people out of line and online. E-recording is a web-based portal that can be used as an alternative method for delivery of documents. Once received by the county clerk, it is still reviewed and processed. E-recording will not be mandatory and you can still submit your documents by hand or by mail. The advantage of E-recording is it will reduce the turn-around time on getting documents recorded quicker. Errors on a document can be rejected, corrected and sent back for recording all in the same day. This will reduce overhead cost. There would be no need for postage, overnight mail or courier charges. Once a document is accepted and recorded, the recorded information is electronically transmitted to you immediately. All submissions and recording status updates can be tracked. This modernization of the County Clerk’s office will have an impact on professionals, i.e. attorneys, small business owners as well as the community.