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Syracuse couple opens senior care franchise

A Home Instead Senior Care aide, right, assists one of her client's.

A Home Instead Senior Care aide, right, assists one of her client's. Submitted photo

— So far, Gair said 40 people have been interviewed and six have been hired, with eight more about to be added. She said by the end of the year she hopes to have up to 60 employees for the part-time, 20-to 25-hour a week position. But not just anyone can land a job there. Gair said Home Instead does a rigorous background check that includes a drug and alcohol screening, a full criminal check and a peek into the applicant’s driving record. While having an issue in the past won’t help the applicant, it’s also not the one deciding factor, Gair said. On top of all that, the person must provide at least three personal and three professional references to be considered.

Once hired, the care giver goes through a thorough training that concludes with a quiz that needs to be passed.

“We take the hiring process very seriously,” Gair said. “We want our clients to feel as comfortable as possible with whoever helps with their care.”

She noted that the senior population can be an easy target for those with negative intentions.

“Seniors can be vulnerable,” she said. “Some people like to take advantage. I’ve heard some bad experiences, and we hope our screening process can eliminate that element.”

Home Instead does its best to best match client with care giver. The client has to fill out a bunch of paperwork that includes information on what their activities are, if they have any mobility issues, what their health is like, what routines they keep and if they exercise, among many other factors.

The company even goes as far as, with the client’s permission, checking the client’s house to see how a care giver can best assist. Each client will receive four quality assurance visits.

“We want as much information as possible,” Gair said.

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