B’ville woman recognized for outstanding service

— The New York State Public Service Commission and the New York State Energy Research and Development Authority presented achievement awards this week to three New York residents, which included Baldwinsville’s Kate Granger, for outstanding commitment to serving low-income energy consumers.

The awards were announced at the 2012 Low-Income Forum on Energy (LIFE) Statewide Conference, an annual conference for individuals at the state, county and local levels who provide services to low-income residents.

Granger, along with Dianna Schooley of Ithaca and Andrew Stone of Whitesboro, was nominated by her peers across the state to receive this year’s LIFE Achievement Award.

Granger of National Grid is known as the “advocate for advocates.” She has worked for more than 20 years to find solutions for low-income utility customers that are unable to pay their bills. Of her many contributions, Granger has created a consumer advocacy grass-roots campaign to reach out to special needs customers and collaborated with other organizations to develop a strategy for identifying and reaching out to eligible consumers who never received Home Energy Assistance Program grants.

As household energy burdens rise, an increasing number of New Yorkers find themselves in need of assistance to meet their energy requirements.

“The individuals singled out today represent the critical communication path that community leaders provide in sharing essential information that can help low-income New Yorkers maintain their utility service during these economically challenging times,” said Commission Chairman Garry Brown.

The LIFE program is sponsored by the PSC in cooperation NYSERDA to encourage an interactive exchange of information and collaboration among those involved in assisting low-income energy customers

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