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White’s Farm Supply puts the customer first

White’s Farm Supply has three retail stores located on the outskirts of Syracuse in Canastota, Lowville and Waterville.

White’s Farm Supply has three retail stores located on the outskirts of Syracuse in Canastota, Lowville and Waterville.

White’s Farm Supply stands behind its philosophy of putting customers first, and it shows in the books. The family-run business enjoyed a 40 percent growth spurt last year in the agricultural industry.

“You have to take care of the people who are buying from you,” said Art White, who owns the enterprise with his two brothers, Dale and Doug. “We stay with upper end brands and we’re able to do that because of the age [and] security of our business. We’re able to only pick the best of the brands that are available and that are the best value to our customers for their jobs.”

White’s Farm Supply was founded more than 65 years ago by newlyweds Willard and Nettie White. The company was known then as the Oneida Valley Garage. Their sons now run the three retail stores located on the outskirts of Syracuse in Canastota, Lowville and Waterville. Customers are mainly comprised of homeowners and hobbyists, although commercial clients serve a fair percentage of sales, too.

White’s Farm Supply carries a wide range of product from agricultural companies such as Agri-Fab, Case IH, Cub Cadet Yanmar, Meyer, New Holland, Kubota and Land Pride. Other brands it sells include Kuhn & Kuhn Knights, Bradco and Degelman. Equipment ranges from compact tractors and their attachments to sundry utility vehicles, mowers and sweepers.

“We do well with what we sell,” White said.

The company placed fifth in sales last year with Kuhn haytools, of which the stores carry a full range. White’s Farm Supply is a consistent top 10 seller of Kubota and Meyers, too.

“We give good, fair pricing,” White said, which also extends to its substantial parts department. “That’s one thing that everybody raves about.”

Another service the business provides and excels in is rentals, which includes tractors, loaders, backhoes and rakes. A list of machines and rates can be found on its website, whitesfarmsupply.com, where customers can also check out the virtual showroom, current promotions and latest items on offer.

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