Manlius Mother Nature Pet Supply owner Carla DellaContrada knows the value of loyalty — and not just when it comes to pets.
The store, which opened in Limestone Commons in Manlius Nov. 21, has a loyalty program which rewards customers 10 percent store credit back on their first six sales. So far, more than 100 customers have signed up for the program.
DellaContrada, who runs the business with help from her husband, Dave, says customers love the program, along with the personal, caring service they get at the shop. The couple lives in the Sedgwick neighborhood of Eastwood, Syracuse, with their two teenage sons and DellaContrada’s 82-year-old grandmother.
“We want them to have a great shopping experience, and have an opportunity to talk to us about their pets, and bring their pets with them to shop,” she said. “Being an independent business, we can carry whatever products we want to, and are always learning about and looking for the best things to bring in.”
Mother Nature Pet Supply is independent, health conscious and pet friendly. It offers a full line of pet supplies for dogs and cats, and some food and supplies for smaller animals, birds and fish. Natural, holistic, super-premium foods and treats, durable toys, unique beds and accessories can all be found at the shop.
Local animal owners are glad to have a pet store nearby, DellaContrada said. The closest pet supply store is 7 miles away on Erie Boulevard, and Mother Nature Pet Supply is the only natural store of its kind within a 20-mile radius.
“They are glad they don't have to drive all the way to Erie Boulevard for their pet supplies,” she said. “They are also happy that we sell natural products, so they know what they are giving their pets is healthy for them.”