"I consider Louis to be a friend, said ARC Executive Director Ray Lewandowski. "I've known him for over 30 years, and I've always known him to never give up no matter what he is faced with. He is a true success story."
"I just like to help people," Louis emphasizes, "That's why I am famous."
Transportation director receives Executive Director's Award
The Executive Director's Award will be given to Robert Crossway, Madison Cortland ARC Transportation Director. The award is given every year to an individual who have demonstrated exceptional commitment to the mission of Madison Cortland ARC.
Crossway coordinates a fleet of 75 agency vehicles that transport people Madison Cortland ARC serves to Alternatives Industry and other ARC programs. Crossway coordinates transportation for more than 300 people daily.
An average day for Crossway starts at 5 a.m.
"Between 5 and 8 a.m., I get constant phone calls regarding changes to pickups and drop-offs, and brief the drivers," Crossway said. "In the winter, I have extra work as we make sure the vehicles all start, I check road conditions, look at closings, study the radar The list goes on. We need to move people and move them safely. I get to work so early, sometimes I get hungry for lunch around 10 a.m."
"Rob Crossway is one of the most hard-working and dedicated employees in the agency," said Perry Courto, ARC Controller and Crossway's supervisor. "Rob will come to work before 5 a.m. in the winter to make sure the buses are ready or drive in on the weekend or while he is on vacation to take care of a problem. Rob has also improved the transportation fleet by securing grants for buses and has implemented many cost-saving measures. We are lucky to have Rob working for Madison Cortland ARC."
In 2008, the transportation program traveled 380,580 miles and provided 84,654 passenger trips, 16,453 of which were wheelchair trips.