Camillus: Verizon overcharging village

Last week Jesse Norcross of the Camillus volunteer fire department informed the village board that Verizon has been overcharging the departments cell phone bill for the past nine months.

"We did some investigating, and Verizon said that when the contracts were created there were some technical mistakes with the weekend and evening minutes," Jesse said. "There was a problem with each account, and every call we were making since we got the phones."

According to town clerk Marie Stanczyk, if anyone on the fire department goes over 450 minutes, the department is charged by the village for the overages.

"We have sent the accounts to a team of people [at Verizon] who will have to go through month-by-month and re-calculate the minutes," Jesse said. "They said it will take a bit of time, but they expect our accounts to be credited because of this problem. So what looks like overages in most cases are not going to be overages."

Jesse said that all of the bills dating back to April of 2007 would have to be checked before any refunds can be distributed.

"The village will be credited, and we'll have to do some legwork to figure out how many volunteers will need to be re-credited by the village," Jesse said.

Board member Sharon Hannon questioned some of the numbers on Jesse's phone bill, in particular calls to New York City and calls to his father, board member Ed Norcross.

"He could've been easily talking to [me] about something, very easily," Ed said. Jesse added that there are no long-distance charges on the contract.

Camillus Mayor Tom Grant thanked Sharon Hannon for looking into the bill and determining the issue.

"If you hadn't dug into this, we would have never know that Verizon is overcharging us," Grant said.

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