Being in a vehicular accident can cause extreme stress and trauma. The last thing many people want to think about is where to take their vehicle to be repaired.
Ken's Collision in Baldwinsville understands the stress accident victims face and offers quality work and tailored service to get vehicles back on the road and operating in pre-accident condition. With direct computerized lines to insurance companies, Steve Burns, owner of Ken's Collisions, personally handles negotiations.
"We make it easier on customers by doing estimates right here and by working close with all insurance companies," Burns said.
In addition, Burns often works with Baldwinsville repair shops to ensure quality repairs, to ultimately return vehicles to a safe, pre-accident condition. At the same time, Ken's Collision offers free loaner vehicles for customers to use while their vehicle is being repaired.
Did you know it is against the law for an insurance company to tell you where to go for repairs? According to NYS regulations 64, it is your choice where you bring your car to be repaired.
After more than 50 years in Baldwinsville, Ken's Collision has the experience and quality customers are looking for. Original owner Ken Ermiger sold the business to Burns in January 1998 after his general manager retired. Altogether, Burns has 19 years of experience.
With brand new paint booths, frame machines and state of the art equipment, collision repairs aren't the only service offered by Ken's Collision. Burns and his crew also restore older vehicles and do custom paint jobs on all types of vehicles.
"We mix our own colors right here at the shop," Burns said.
With the personalized, quality service, Burns maintains return customers who, in turn provide referrals.
"After 50 years in business, we have generations of customers visiting us, in addition to referrals and walk-ins," Burns said. "We provide personalized service to every customer who walks in the door."
Ken's Collisions is an approved, certified shop and a registered shop for hail damage. The business is also part of the community having been involved with Celebrate Baldwinsville for the past seven years.
Ken's Collision is located at 100 Syracuse St. in the village of Baldwinsville. The shop is open from 7 a.m. to 5:30 p.m. Monday through Friday.