Wegmans to launch new prescription program

Wegmans pharmacies will soon have new computer software that will allow all of its pharmacies to share prescription information.

Customers will be able to pick up prescription refills from any Wegmans pharmacy, not just the one where the original prescription was filled.

"The next-generation pharmacy software will result in faster processing time and more efficient handling of prescriptions," said Ann Hyatt, consumer affairs manager for Wegmans. "It's a better software system that basically just became available to us."

The software will allow Wegmans pharmacy staff to track all prescriptions and will allow the transfer of prescriptions between stores.

"It also allows us to better track for drug interactions if a prescription was filled at another Wegmans," said Hyatt. "If a customer has prescriptions filled at two or more Wegmans, the pharmacist can see with this system if they shouldn't take something because it will interact with something else they're taking."

Taft Road to be first

The first store to launch the software will be the Taft Road location in Liverpool. The rest of the stores will get the software between now and November.

Hyatt said that the Taft Road store volunteered to be the testing grounds for the new software.

"They'll be the training site," she said. "All of the other stores will train there."

Why the Taft Road site?

"They have a relatively large department," said Andrew Feltzer, head pharmacist for Wegmans' Syracuse division. "They can accommodate more people as they're in training."

Before heading into the stores, pharmacy employees will have significant instruction in the program, first instructor-led at the grocer's Onondaga Boulevard store in a classroom setting, then computer-based training in-store at Taft Road. As more stores get the program, they will train at Taft Road before having it installed at their own stores.

The next store to premier the software will be the John Glenn store, which will kick off the new program on Sept. 12. Feltzer said he hoped all Syracuse area stores would have the program by Dec. 2.

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