"She remembers each and every customer that enters her store and will go out of her way to assist each customer with his or her question," Young said. "She took a chance and has been very successful ever since."
Part of her success is due to the family's willingness to try new products, which ultimately serves customers better.
"We're very big on trying new things," Young said, claiming more than 25 years of wine experience. "We go to wine tasting events to learn more about the product and we do a lot to bring in something for everyone."
Because of their extensive knowledge of products, they are able to suggest various products to customers, and the group knows their stuff. One customer came in to request a special wine and Young quickly directed her to the appropriate shelf, pointing out the difference between types and flavors.
Although Moynihan is recovering from a recent stroke, she has been very active in the community her entire life. She is a member of the Friends of Beaver Lake, Friends of the Baldwinsville Public Library, Greater Baldwinsville Chamber of Commerce, NFIB, McHarries Legacy, Beauchamp Club Historical Society, Church Women United and St. Mary's Church. Moynihan has also supported sports teams, schools and various benefits.
"I enjoy working with my family," Moynihan said.
In addition to the large array of product, Butterfly Liquors also offers gift-wrapping and customized labels for weddings anniversaries, birthdays and other special occasions. The facility is located in River Mall on Downer Street.